Customer Service Representative

3 weeks ago


San Angelo, Texas, United States Caliber Collision Centers Full time
Service Center
San Angelo - W Beauregard
JOB SUMMARY

At Caliber Collision Centers, we are seeking a Customer Service Consultant to perform a variety of duties, including greeting customers, determining their needs, and providing guidance and assistance as required.

Key Responsibilities:
  • Assist Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, and preparing paperwork.
  • Perform active customer deliveries while effectively communicating with customers, clients, teammates, and vendors to ensure correct and efficient repairs.

BENEFITS OF JOINING CALIBER COLLISION CENTERS
  • Benefits from day one: Immediately eligible for medical, dental, and vision.
  • Industry Comparable Pay - Paid weekly and eligible for overtime.
  • Paid Vacation & Holidays - Can begin accruing day 1.
  • Career growth opportunities - We promote from within.
  • A career for life: You'll gain hands-on experience within a production shop.
REQUIREMENTS:
  • 2+ years of customer-facing experience; sales experience a plus.
  • Must have a valid driver's license and be eligible for coverage under our company insurance policy.
ABILITIES/SKILLS/KNOWLEDGE:
  • Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
  • Passion for learning the collision industry.
  • Be able to understand instructions - written and verbal.
  • Can prioritize competing tasks and adapt easily to a fast-paced environment.
  • Must be able to provide personable, friendly "World Class" customer service to internal and external customers.
Caliber Collision Centers is an Equal Opportunity Employer.

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