Customer Service Representative
2 weeks ago
Are you a people person with excellent communication skills? Do you have a passion for helping others and resolving issues?
We are seeking a highly motivated Customer Service Specialist to join our team in West Valley City, UT. As a key member of our customer service department, you will be the first point of contact for our customers, providing top-notch support and assistance with their inquiries.
About the Role:
This is an exciting opportunity to work for OneMain Financial, a leading provider of personal loans and credit services. As a Customer Service Specialist, you will be responsible for:
- Answering incoming calls and responding to customer inquiries
- Resolving service problems by clarifying customer concerns, determining the cause of the issue, and providing a solution
- Processing extensions and due date changes
- Assisting customers with insurance claims and credit reporting issues
Requirements:
To be successful in this role, you will need:
- A high school diploma or equivalent
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
We offer a competitive hourly rate plus bonus, as well as opportunities for career growth and professional development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
Estimated Salary: $18-$22 per hour, depending on experience and qualifications.
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