Customer Service Representative

2 weeks ago


Washington, Michigan, United States OneMain Financial Full time

Are you a people person with excellent communication skills? Do you have a passion for helping others and resolving issues?

We are seeking a highly motivated Customer Service Specialist to join our team in West Valley City, UT. As a key member of our customer service department, you will be the first point of contact for our customers, providing top-notch support and assistance with their inquiries.

About the Role:

This is an exciting opportunity to work for OneMain Financial, a leading provider of personal loans and credit services. As a Customer Service Specialist, you will be responsible for:

  • Answering incoming calls and responding to customer inquiries
  • Resolving service problems by clarifying customer concerns, determining the cause of the issue, and providing a solution
  • Processing extensions and due date changes
  • Assisting customers with insurance claims and credit reporting issues

Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

We offer a competitive hourly rate plus bonus, as well as opportunities for career growth and professional development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Estimated Salary: $18-$22 per hour, depending on experience and qualifications.



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