Service Delivery Professional

3 days ago


White Bird, Idaho, United States MCI Careers Full time
About the Position

MCI Careers is seeking a highly motivated Service Delivery Professional to join our team. In this role, you will be responsible for delivering exceptional customer experiences and ensuring seamless service delivery.

Key Responsibilities
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Monitor and analyze customer feedback to identify areas for improvement.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Provide excellent customer service through effective communication and problem-solving skills.
Requirements
  • Proven track record of delivering exceptional customer experiences.
  • Strong communication and interpersonal skills.
  • Ability to analyze complex data and make informed decisions.
  • Reliability and punctuality are essential.
  • Conflict resolution and negotiation skills.
What We Offer
  • $48,000 - $65,000 per year.
  • A challenging and rewarding work environment.
  • Opportunities for growth and development.
  • Competitive benefits package including health insurance, retirement plan, and paid time off.

Estimated salary range: $48,000 - $65,000 per year.



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