Call Center Associate

4 days ago


White Bird, Idaho, United States MCI Careers Full time
About the Job

We are seeking a skilled Call Center Associate to join our team at MCI Careers. In this role, you will be responsible for providing exceptional customer service and resolving customer inquiries in a timely and professional manner.

Job Description
  • Deliver exceptional customer experiences through effective communication and problem-solving skills.
  • Respond to customer inquiries via phone, email, or chat in a courteous and professional manner.
  • Resolve customer complaints and concerns in a fair and timely manner.
  • Collaborate with internal teams to ensure seamless customer experiences.
Requirements
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Familiarity with Windows operating system.
  • Reliability and punctuality are essential.
  • Conflict resolution and negotiation skills.
What We Offer
  • $42,000 - $58,000 per year.
  • A fun and dynamic work environment.
  • Opportunities for growth and development.
  • Competitive benefits package including health insurance, retirement plan, and paid time off.

Estimated salary range: $42,000 - $58,000 per year.



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