Customer Service Representative

4 days ago


Findlay, Ohio, United States Michaels Full time
Job Overview

We are seeking a Customer Service Representative to join our team at Michaels in Findlay, OH.

Key Responsibilities:
  • Provide exceptional customer service and help customers shop our store.
  • Ensure a fast and friendly checkout experience, execute cash handling to standards.
  • Engage customers on the benefits of our Rewards program and Private Label Credit Cards, complete enrollments.
  • Educate customers on our Voice of Customer (VOC) survey.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in the truck unload, stocking, and planogram (POGs) processes.
  • Responsible for completing merchandise recovery and maintenance, including the merchandise return/go back process and general store recovery.
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
  • Support shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Requirements:
  • Retail and/or customer service experience preferred.
Work Environment:

This role requires working in a public retail store setting with frequent standing, moving throughout the store, regular bending, lifting, carrying, reaching, and stretching. Lifting heavy boxes and accessing high shelves by ladder or similar equipment may also be required.

Benefits:

Michaels offers a comprehensive benefits package to all Team Members, including medical, dental, and vision insurance, 401(k) matching, paid time off, and more.

Compensation:

The estimated salary for this role is $12-$15 per hour, depending on location and experience.



  • Findlay, Ohio, United States Planet Fitness Full time

    Role SummaryThe Fitness Ambassador will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesGreet members, prospective members, and guests, providing exceptional customer service.Handle all front desk related activities,...


  • Findlay, Ohio, United States 1st Choice Family Services Full time

    We are seeking a dedicated Customer Service Representative to join our team at 1st Choice Family Services.Job OverviewThis is an exciting opportunity to work with a mission-driven organization that prioritizes delivering exceptional service and creating memorable experiences for our customers.The ideal candidate will possess strong communication and...


  • Findlay, Ohio, United States Planet Fitness, Inc. Full time

    Job Title:Team Member Part Time">About Us:Planet Fitness, Inc. is a fitness center with a mission to help people lead healthier lives. Our gyms provide a Judgement-Free Zone where everyone feels welcome and motivated to succeed in their fitness journey.Estimated Salary:$15-$18 per hourJob Description:We are seeking a Team Member to join our team at Planet...


  • Findlay, Ohio, United States UP Health System - Portage Physicians Practices Full time

    At UP Health System - Portage Physicians Practices, we are seeking a highly organized and energetic individual to join our team as a Patient Service Representative in our Surgery Suite. This role is responsible for performing receptionist, registration, and clerical duties associated with patients. The ideal candidate will have excellent customer service...


  • Findlay, Ohio, United States BioLife Plasma Services Full time

    At BioLife Plasma Services, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. As a Medical Service Representative, you will play a vital role in ensuring the safety and satisfaction of our donors.About UsBioLife Plasma Services is a patient-focused company that is committed...


  • Findlay, Ohio, United States Runnings Full time

    Retail Sales Associate PositionWe are seeking a highly motivated and results-driven individual to join our retail sales team as a Sales Associate. As a Sales Associate, you will be responsible for driving sales growth, providing exceptional customer service, and maintaining a clean and organized store environment.Key Responsibilities:Drive sales growth...


  • Findlay, Ohio, United States Ramada Waterfront Full time

    Job OverviewWe are seeking a charismatic Customer Service Ambassador to join our guest services team at the award-winning Ramada Waterfront. As a key member of our team, you will be responsible for delivering exceptional experiences to every guest, ensuring their stay with us is nothing short of perfect.


  • Findlay, Ohio, United States Shift - Actions, Perspective, Future Full time

    Unlock your potential with Shift - Actions, Perspective, Future as a Sales Development Representative. This exceptional internship offers unparalleled opportunities to develop crucial skills in sales, persuasion, work ethic, and professional communication.About the OpportunityThis Sales Development Representative internship is an opportunity like no other....


  • Findlay, Ohio, United States David Roberts - State Farm Agent Full time

    Company OverviewDavid Roberts - State Farm Agent is a reputable insurance agency dedicated to providing exceptional client experiences. As a team member, you will be an integral part of our success and play a vital role in shaping the future of our agency.Salary InformationWe offer a competitive salary for this position, estimated at $45,000 per year, which...


  • Findlay, Ohio, United States Pilot Company Full time

    About Pilot Company">We are a dynamic and inclusive environment where team members have the opportunity to build an atmosphere with their co-workers and make a better day for every type of guest. Our goal is to make every stop on your career journey — and our guests' journey — a great one.As a Pilot Flying J team member, you will be part of a company...


  • Findlay, Ohio, United States Towne Properties Full time

    Are you a leasing professional looking for a new challenge? We have an exciting opportunity for a Multifamily Leasing Representative at Towne Properties!About the RoleThis is a dynamic role that involves showcasing our properties to prospective residents, managing inquiries, and following up on correspondence. You will also be responsible for ensuring smooth...


  • Findlay, Ohio, United States Walmart Full time

    Job OverviewAs a Front End Checkout associate at Walmart, you will be the face of our store, interacting with customers and providing exceptional service. Your role will involve operating cash registers, processing payments, and maintaining a positive attitude in a fast-paced environment.Key ResponsibilitiesRinging up items for customersProcessing payments...


  • Findlay, Ohio, United States Runnings Full time

    Sales Associate Role OverviewThe Sales Associate is a key member of our team, responsible for providing exceptional customer service and ensuring a seamless shopping experience. We are seeking a highly motivated and detail-oriented individual to join our retail team.Job Responsibilities:Greet customers and provide assistance with their shopping needs.Process...


  • Findlay, Ohio, United States Runnings Full time

    Job Summary:The Sales Associate will provide excellent customer service while assisting customers throughout the retail store. The primary function of the Sales Associate is to greet customers, answer product-related questions, and perform cash handling duties.Responsibilities:Assist customers with shopping and respond to customer service inquiries.Price...


  • Findlay, Ohio, United States Verizon Full time

    Job OverviewWe are looking for a Customer Experience Expert to join our team as a Retail Sales Associate. This role offers opportunities for growth and development within one of our National Retailer locations.Compensation and Benefits:Estimated annual salary: $52,250 - $62,750.Commission opportunities: Up to $12,250 or more per...

  • Service Technician

    3 weeks ago


    Findlay, Ohio, United States Carrols Restaurant Group Full time

    Key Responsibilities:Ensure timely completion of repairs to minimize downtime and maintain restaurant operations.Collaborate with the R&M Budget to develop and implement preventive maintenance procedures aligned with company standards.Optimize work schedules to balance customer service and restaurant operations.About the Role:As a Service Technician at...


  • Findlay, Ohio, United States CROSSMARK Full time

    Crossmark is a dynamic company seeking an organized and detail-oriented individual to manage various merchandise services at major retail locations. This part-time role offers flexibility while providing valuable experience in customer-facing retail environments.As a successful candidate, you can expect:A competitive estimated weekly salary of $600-$800...

  • Automotive Mechanic

    1 month ago


    Findlay, Ohio, United States Belle Tire Full time

    Competitive Compensation and Excellent BenefitsWe are seeking a skilled Automotive Technician to join our team at Belle Tire. As a key member of our repair team, you will be responsible for providing high-quality repairs and services to our customers.Key Responsibilities:Perform vehicle repairs and services to meet or exceed customer expectations.Maintain a...


  • Findlay, Ohio, United States GROWMARK, Inc. Full time

    The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the...


  • Findlay, Ohio, United States The Heritage Full time

    The Heritage offers a rewarding opportunity for Healthcare Companions and Service Assistants to join our team in Findlay, Ohio. As a key member of our staff, you will provide top-notch care and support to our residents, ensuring their comfort, safety, and well-being.Job SummaryWe are seeking a compassionate and detail-oriented individual to assist with daily...