Customer Service Shift Leader

1 week ago


Saint Ann, Missouri, United States Kroger Full time
Job Description

Create an exceptional customer experience through outstanding service and maintain a safe, clean environment that encourages customer loyalty.

Key Responsibilities:

  • Work in all areas of the store, including cashiering, stocking, maintenance, and cleaning.
  • Assist store management and team members in achieving a favorable customer shopping experience.
  • Lead teams in planning, implementing, and executing merchandising and operating initiatives.
  • Identify opportunities, develop solutions, and create action plans to ensure successful implementation.
  • Drive sales and maximize profits while managing shrink.
  • Reduce turnover, increase retention, and maintain consistent store operations.
  • Manage labor and supply costs to meet customer service and financial targets.
  • Handle customer returns and exchanges efficiently and in compliance with company policies.
  • Maintain awareness of inventory and stocking conditions to ensure accurate ordering.
  • Display a positive attitude and stay current with present, future, seasonal, and special ads.
  • Adhere to food safety regulations and guidelines.
  • Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
  • Report safety risks, issues, and illegal activity.
  • Adhere to local, state, and federal laws, and company guidelines.

Qualifications:

  • Past work record reflects dependability and integrity.
  • Ability to pass a pre-employment background check.
  • Knowledge of basic math.
  • Effective communication and reading skills.
  • Ability to handle stressful situations.

About Us:

Ruler Foods, a Kroger company, serves customers in 48 stores throughout the Midwest. We take pride in bringing diverse teams together to create amazing experiences for our customers, communities, and each other. With a history of innovation, we work tirelessly to provide the ingredients you need to create your own recipe for success at work and in life.



  • Saint Charles, Missouri, United States Kroger Family of Companies Full time

    Job Summary: We are seeking a highly skilled Customer Service Shift Leader to join our team at Kroger Family of Companies. As a Customer Service Shift Leader, you will be responsible for creating an outstanding customer experience through exceptional service.Key Responsibilities:Establish and maintain a safe and clean environment that encourages our...

  • Shift Leader

    2 weeks ago


    Saint Ann, Missouri, United States HZ Ops Holdings Full time

    Shift Leader Job DescriptionAt HZ Ops Holdings, we're seeking a skilled Shift Leader to join our team. As a Shift Leader, you'll play a vital role in ensuring the smooth operation of our restaurant, providing exceptional service to our guests, and leading a team of dedicated professionals.Key Responsibilities:Lead by example, demonstrating a strong...


  • Saint Charles, Missouri, United States Ruler Foods Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Service Shift Leader to join our team at Ruler Foods. As a Customer Service Shift Leader, you will be responsible for providing exceptional customer service, leading a team of store employees, and ensuring the overall success of the store.Key ResponsibilitiesProvide exceptional customer...


  • Saint Ann, Missouri, United States QCHI Full time

    Customer Service Representative Job DescriptionAt QCHI, we are seeking a highly motivated and customer-focused individual to fill the role of Customer Service Representative. This is a full-time entry-level position that offers great potential for the right person.Key Responsibilities: Complete cash transactions for customers Initiate customer loans Contact...


  • Saint Ann, Missouri, United States Circle K Full time

    Customer Service Representative Job SummaryAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.Main Responsibilities:Provide prompt and courteous customer service to ensure customer satisfactionRing up all sales on the cash...


  • Saint Ann, Missouri, United States C&J Rental (Thrifty) Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, managing rentals and returns, and achieving sales goals.Key Responsibilities:Provide world-class customer service by managing the...


  • Saint Ann, Missouri, United States C&J Rental (Thrifty) Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, managing the rentals and returns process, and ensuring a seamless experience for our customers.Key Responsibilities:Provide world-class customer...


  • Saint Ann, Missouri, United States Circle K Full time

    Customer Service Representative Job DescriptionCircle K Saint Charles Rock Rd is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and ensuring a positive shopping experience.Key Responsibilities:Provide...


  • Saint Ann, Missouri, United States Bob's Discount Furniture Full time

    Unlock Your Potential as a Guest Experience Sales SpecialistAt Bob's Discount Furniture, we're committed to delivering exceptional customer experiences that leave a lasting impression. As a Guest Experience Sales Specialist, you'll play a vital role in shaping the future of our company by providing world-class service and building meaningful relationships...


  • Saint Ann, Missouri, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our store team, you will be responsible for delivering exceptional customer service. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions. You will also be expected to answer questions regarding the...


  • Saint Ann, Missouri, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAt Family Dollar, we are seeking a Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional service to our customers.Key Responsibilities:Provide excellent customer service, ensuring a positive shopping experience for all...


  • Saint Ann, Missouri, United States Aaron's Full time

    Job SummaryAaron\u0027s is seeking a highly motivated and customer-focused individual to join our team as a Customer Accounts Advisor. This role is responsible for providing exceptional customer service, managing customer accounts, and driving sales growth in our retail store.Key ResponsibilitiesProvide outstanding customer service to ensure customer...


  • Saint Ann, Missouri, United States Aaron's Full time

    Job Summary:Aaron's is seeking a skilled Customer Accounts Advisor to join our team. As a key member of our retail store team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:• Provide expert advice and guidance to customers on our products and...


  • Saint Ann, Missouri, United States Spectrum Full time

    Job SummaryWe are seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for maximizing sales opportunities by effectively answering and handling inbound sales calls.Key ResponsibilitiesEstablish and maintain a high level of customer satisfaction,...


  • Saint Ann, Missouri, United States The Kroger Company Full time

    Customer Service Clerk Job DescriptionThe Kroger Company is seeking a Customer Service Clerk to join our team. As a Customer Service Clerk, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Perform price checks to ensure accurate pricing and inventory...

  • Shift Leader PT

    2 weeks ago


    Saint Charles, Missouri, United States Firehouse Subs - W&W FireLane Developments, LLC Full time

    Job DescriptionJob DescriptionDescription:The Shift Leader is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations. $14.80-$16.00 per hour, with shifts available every day anytime between 10am and 10pm.Responsibilities:Ensure the restaurant is in full...


  • Saint Peters, Missouri, United States Mid America Service Full time

    Job OpportunityMid America Service is seeking a professional and reliable Customer Service/Dispatcher to join our team. The ideal candidate will be available to work Monday through Friday, 8 a.m. to 5 p.m., and will have excellent attendance history, reliable transportation, and a positive attitude.Key Responsibilities:Provide exceptional customer service...


  • Saint Charles, Missouri, United States Circle K Stores, Inc. Full time

    Store Associate - Evening Shift**About the Role**We are seeking a highly motivated and customer-focused Store Associate to join our team in a full-time evening shift role. As a Store Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.**Key...


  • Saint Ann, Missouri, United States Kroger Full time

    Job DescriptionAs a key member of our store leadership team, you will play a vital role in driving sales growth, improving customer satisfaction, and fostering a positive work environment. Your primary responsibility will be to assist the store manager in leading teams, planning, and executing merchandising and operating initiatives.Key...


  • Saint Peters, Missouri, United States Walgreens Full time

    Job Summary:As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. You will engage customers and patients by greeting them and offering assistance with products and services. You will resolve customer issues and answer questions to ensure a positive customer experience.Key...