Restaurant Operations Director
6 days ago
We are seeking an experienced Restaurant Operations Director to lead our restaurant team in providing exceptional guest experiences, ensuring operational efficiency, and driving business growth.
The ideal candidate will work closely with the General Manager to develop and implement strategies for improving customer satisfaction, increasing sales, and enhancing overall restaurant performance. They will be responsible for managing vendors, selecting staff, training employees, and promoting the business.
About Hooters of America LLCHooters is a renowned brand with over 450 restaurants worldwide, offering a unique experience that combines food, people, and fun. Our mission is to provide outstanding hospitality, quality food, and entertainment to our guests while maintaining a safe and clean environment.
Main Responsibilities:- Performance Management
- Talent Acquisition & Retention
- Leadership & Coaching
- Training & Development
- Guest Service & Atmosphere
- Guest Satisfaction
- Food & Beverage Quality
- Menu & Product Launches
- Deliver Results
- Planning & Execution
- Inventory Control/P&L
- Responsible Alcohol Service
- Food Safety/Sanitation
- Hooters Girl Image
- Facility Maintenance & Cleanliness
- Safety & Security
- Scheduling & Staffing
- Proper Cash Handling
- Team Building
- Manage Vendor Relationships
- To Go Service & Catering
- Local Store/Grassroots Marketing
- High School Diploma/GED
- 2+ years of full service restaurant management experience in a complex & fast paced environment
- Successfully completed food safety/sanitation training
- Must be 21 years of age or older
The successful candidate must possess strong organizational and planning skills, operational skills in customer-service & hospitality environments, coaching skills, intermediate mathematical computations skills, and ability to communicate clearly and concisely. They must have valid ServSafe alcohol certification and other legally required certifications prior to beginning work. The estimated salary range for this position is $60,000 - $80,000 per year, depending on experience and qualifications.
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