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Senior Client Success Strategist

2 months ago


San Jose, California, United States Akraya Full time

Key Competencies:
Strategic Planning, Digital Marketing, Program Management, Customer Success, Executive Leadership.

Contract Type:
W2 Only (#LI-Remote)

Compensation:
$53.00 per hour on W2

Position Overview:

As a Senior Client Success Strategist, you will play a crucial role in transforming customer experiences within the digital marketing sector.

In this essential position, you will serve as a strategic leader, developing tailored and scalable digital solutions for our premier clients by promoting the utilization of Experience Cloud offerings.

This is an opportunity to lead in the realm of digital evolution, assisting clients in reaching their business objectives while nurturing a culture of innovation and ongoing enhancement.


Key Responsibilities:

Act as the primary liaison for clients throughout their engagement, formulating success strategies and ensuring effective communication.
Build strategic relationships within accounts to facilitate the successful implementation of client strategies and plans.
Deliver outstanding client experiences through proactive engagement and coordination of appropriate internal resources.
Drive the adoption of Adobe Experience Cloud solutions, utilizing data insights to support client advancement.
Promote client innovation and risk management by sharing insights and collaborating on solution strategies.
Demonstrated success in client-facing roles within SaaS or Digital Marketing sectors.
Excellent communication, interpersonal, and consulting abilities.
Proven capability to manage programs, prioritize tasks, and excel under pressure.

About Akraya
Akraya is a distinguished IT staffing firm recognized for our dedication to excellence and a vibrant work culture.
We have been honored as one of Inc's Best Workplaces 2024 and recognized by the San Francisco Business Journal and Glassdoor as one of the Best Places to Work (2023 & 2022)

Leaders in IT Staffing


As providers of staffing solutions for Fortune 100 companies, Akraya's accolades reinforce our leadership status in the IT staffing industry.


We connect you with exceptional career opportunities and a workplace that inspires

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