Service Assistant

4 weeks ago


Walnut Creek, California, United States Ruth's Chris Steak House Full time
Job Summary

We are seeking a highly motivated Service Assistant to join our team at Ruth's Chris Steak House. As a Service Assistant, you will play a critical role in ensuring exceptional guest satisfaction and maintaining a clean and efficient front-of-house environment.

Key Responsibilities
  • Communicate effectively with servers to maintain service efficiency and guest satisfaction.
  • Maintain cleanliness of and restock front-of-house service stations.
  • Practice on-going table maintenance for all guests.
  • Assist with opening and closing duties, including setting up and restocking service stations.
  • Provide exceptional guest service, including serving water, bread, and butter to guests.
  • Remove dishes, silverware, and glassware when guests are finished using them.
  • Return dirty dishware and glassware to the dishwashing area.
  • Reset vacated tables according to procedures.
  • Communicate guest requests and needs to the service staff.
  • Practice teamwork by assisting fellow employees in refills, table maintenance, and bussing.
Requirements
  • Ability to lift, handle, and carry trays, smallwares, and equipment weighing up to 35 pounds.
  • Good sense of balance and ability to bend, kneel, stoop, reach, and squat on a frequent basis.
  • Ability to stand and exert well-paced mobility for a period up to four hours in length.
  • Effective communication and listening skills.
  • Ability to continuously use fingers to operate point-of-sale equipment and prepare and serve food and beverage items.


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