Customer Service Liaison

3 weeks ago


Thornton, Colorado, United States Ajilon Full time
Job Summary: As a Customer Service Representative at Ajilon, you will be responsible for addressing member inquiries, questions, and concerns in all areas, including products, tracking numbers, and updating customer profiles. You will also verify customer billing information and shipping addresses, and function efficiently and productively in a high-volume telephone call center. Additionally, you will route escalated calls to the Call Center Supervisor.

Key Responsibilities:
  • Address member inquiries, questions, and concerns in all areas.
  • Verify customer billing information and shipping addresses.
  • Function efficiently and productively in a high-volume telephone call center.
  • Route escalated calls to the Call Center Supervisor.


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