Retail Customer Service Team Member

3 days ago

Thornton, Colorado, United States Michaels Full time

At Michaels, we are dedicated to inspiring creativity in our customers and cultivating confident leaders within our teams. As a Retail Customer Service Team Member - Stocking and Recovery Specialist, you will play a vital role in delivering an exceptional shopping experience. This includes assisting customers in finding products, providing solutions to their needs, and ensuring a fast and friendly checkout experience.



Key responsibilities of this role include:




  • Assisting customers in shopping, locating products, and providing solutions to their needs
  • Providing a fast and friendly checkout experience, executing cash handling to standards
  • Engaging customers on the benefits of the Rewards program and Private Label Credit Cards and completing enrollments
  • Educating customers on the Voice of Customer (VOC) survey
  • Assisting with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participating in the truck unload, stocking, and planogram (POGs) processes
  • Completing merchandise recovery and maintenance, including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
  • Performing Store In Stock Optimization (SISO) and AD set duties as assigned
  • SUPPORTING shrink and safety programs
  • Adhering to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; executing Company policies and standards
  • Interacting with others in an accepting and respectful manner; remaining positive and respectful, even in difficult situations; promoting commitment to the organization's vision and values; projecting a positive image and serving as a role model for other Team Members
  • Cross-trained in Custom Framing selling and production


Benefits of working at Michaels include:




  • A competitive salary of $40,000 - $60,000 per year, depending on experience
  • Opportunities for personal and professional growth, including training and development programs
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
  • A fun and inclusive work environment, with opportunities to connect with colleagues and customers
  • Discounts on Michaels products and services


Michaels is an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. We strive to inspire creativity in our customers and cultivate confident leaders within our teams. If you are a motivated and customer-focused individual who is passionate about delivering exceptional shopping experiences, we encourage you to apply for this role.



Physical Requirements: Ability to remain standing for long periods of time, move throughout the store, and regularly bend, lift, carry, reach, and stretch. Lifting heavy boxes and accessing high shelves by ladder or similar equipment.



Work Environment: Public retail store setting with climate-controlled areas, some stock rooms may not be climate-controlled, and some outdoor work may be required. Frame shop contains glass cutter and heat press. Work hours include nights, weekends, and early mornings.



Location: Store - DEN-THORNTON, CO

  • Stocking Team Member

    1 week ago

    Thornton, Colorado, United States Michaels Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Stocking Team Member to join our team at Michaels. As a Stocking Team Member, you will be responsible for maintaining a well-organized and visually appealing store environment, ensuring that all merchandise is properly stocked and facing. This role requires strong communication and teamwork...

  • Stocking Team Member

    1 month ago

    Thornton, Colorado, United States Michaels Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Stocking Team Member to join our team at Michaels. As a Stocking Team Member, you will play a critical role in ensuring our stores are well-stocked and visually appealing, providing an exceptional customer experience, and supporting the overall success of our business.Key...

  • Service Team Member

    4 weeks ago

    Thornton, Colorado, United States Denny Full time

    Denny's - 350 EAST 104TH AVE.Key Responsibilities:Play a vital role in the overall operation of the restaurantBus and clean guest tables to ensure a clean and welcoming environmentOperate and maintain the dish room to maintain high standards of cleanliness and efficiencyClean and organize the back of house to ensure a smooth and efficient kitchen...

  • Team Member

    1 month ago

    Thornton, Colorado, United States Pizza Hut Full time

    About Pizza HutPizza Hut is a dynamic and innovative company that offers a unique opportunity for individuals to join our team as a Team Member. As a Team Member, you will be part of a diverse and inclusive work environment where you can grow and develop your skills.Job SummaryWe are seeking a motivated and enthusiastic individual to join our team as a Team...

  • Customer Service Associate

    2 weeks ago

    Thornton, Colorado, United States K & G Petroleum Llc Defunct Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at K & G Petroleum Llc Defunct. As a key member of our sales team, you will be responsible for providing exceptional customer service, meeting sales targets, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Bilingual Customer Service Representative

    3 weeks ago

    Thornton, Colorado, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and bilingual customer service specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our wholesale and retail customers.Key Responsibilities:Deliver outstanding sales service to ensure high customer...

  • Expo Team Member

    3 weeks ago

    Thornton, Colorado, United States Old Chicago Full time

    At Old Chicago, we're passionate about serving up more than just great food and drinks. We're committed to creating a welcoming and inclusive environment for our guests and team members alike.As an Expo Team Member, you'll play a vital role in ensuring the smooth operation of our restaurant. Your responsibilities will include clearing and resetting tables,...

  • Pizza Team Member

    1 week ago

    Thornton, Colorado, United States Hungry Howie's Full time

    Pizza Team Member Job DescriptionAt Hungry Howie's, we're looking for a motivated and enthusiastic individual to join our team as a Pizza Team Member. As a key member of our crew, you'll be responsible for making pizzas, subs, salads, wings, breads, and cookies to the highest standards of quality and presentation.Key Responsibilities:Prepare and cook pizzas,...

  • Warehouse Team Member

    2 weeks ago

    Thornton, Colorado, United States Floor & Decor Full time

    At Floor & Decor, we're looking for a skilled Warehouse Associate to join our team. As a key member of our warehouse team, you'll be responsible for receiving and stocking merchandise, ensuring the sales floor is fully stocked and ready for customers, and being knowledgeable about receiving and stocking procedures. If you're detail-oriented, enjoy working in...

  • Pizza Hut Team Member

    3 weeks ago

    Thornton, Colorado, United States Pizza Hut Full time

    Pizza Hut Team Member Job DescriptionWe are seeking a motivated and enthusiastic Team Member to join our Pizza Hut team. As a Team Member, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining a clean and safe work environment.Key Responsibilities:Provide excellent customer service and...

  • Expo Team Member

    1 month ago

    Thornton, Colorado, United States Old Chicago Full time

    At Old Chicago, we're passionate about delivering exceptional guest experiences and creating a welcoming atmosphere for our team members. As an Expo Team Member, you'll play a vital role in ensuring our restaurant runs smoothly and efficiently.Key Responsibilities:Clear and reset tables to maintain a clean and organized dining areaAssist guests with their...

  • Customer Service Representative

    2 weeks ago

    Thornton, Colorado, United States Walgreens Full time

    Job DescriptionAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes greeting customers, offering assistance with products and services, and resolving customer issues in a timely and professional manner.Key Responsibilities:Provide exceptional customer service,...

  • Retail Product Specialist

    4 days ago

    Thornton, Colorado, United States Skechers U.S.A. Full time

    Deliver exceptional customer experiences by engaging with customers, providing product knowledge, and maintaining a clean store environment.Support sales growth through excellent customer service, product expertise, and a positive attitude.Key Responsibilities:Drive sales through excellent customer service and product knowledge.Act as a product expert and...

  • Customer Service Representative

    4 weeks ago

    Thornton, Colorado, United States LHH Recruitment Solutions Full time

    Customer Service Representative Job OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at LHH Recruitment Solutions. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Responsibilities:Provide...

  • Customer Service Associate

    1 month ago

    Thornton, Colorado, United States Ajilon Full time

    Ajilon Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Ajilon. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, and resolving their concerns in a timely and...

  • Customer Service Representative

    1 month ago

    Thornton, Colorado, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service, managing storage units, and ensuring a positive experience for our customers.Key ResponsibilitiesAssess customer...

  • Customer Service Liaison

    5 days ago

    Thornton, Colorado, United States Ajilon Full time

    Job Summary: As a Customer Service Representative at Ajilon, you will be responsible for addressing member inquiries, questions, and concerns in all areas, including products, tracking numbers, and updating customer profiles. You will also verify customer billing information and shipping addresses, and function efficiently and productively in a high-volume...

  • Key Holder

    4 weeks ago

    Thornton, Colorado, United States Le Creuset Full time

    Job SummaryWe are seeking a highly motivated and results-driven Key Holder to join our retail store leadership team. As a critical member of our team, you will play a key role in supporting the store in delivering excellence in sales, service, and operations.Key ResponsibilitiesDrive business results by maximizing daily sales plans and productivity goals,...

  • Pharmacist (Full or Part Time) - Retail Pharmacy Professional

    6 days ago

    Thornton, Colorado, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and compassionate Pharmacist (Full or Part Time) to join our team at Walgreens. As a key member of our healthcare services team, you will play a critical role in providing exceptional patient care and promoting healthy lifestyles in our communities.Key ResponsibilitiesPatient Care: Provide personalized medication...

  • Medical Customer Service Representative

    2 weeks ago

    Thornton, Colorado, United States Biolife Plasma Services Full time

    Job SummaryWe are seeking a highly skilled and bilingual Plasma Center Technician to join our team at BioLife Plasma Services. As a key member of our team, you will play a vital role in supporting our donors, including our Spanish-speaking donors, by providing exceptional customer service and ensuring a safe and efficient donation process.Key...