Residential HVAC Quality Assurance Specialist
2 weeks ago
Quality Assurance Role
Rodenhiser Home Services Inc is seeking a skilled HVAC Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the highest quality of work in our HVAC installation department.
Key Responsibilities
• Monitor work in progress at job sites to ensure compliance with quality standards
• Plan, schedule, and conduct training on systems and products to improve technical performance
• Deliver technical support to lead technicians and project managers to ensure seamless operations
• Create videos to capture field issues and their solutions, and communicate findings to relevant parties
• Act as liaison with vendors regarding products and issues to ensure timely resolution
• Provide exceptional customer service by being client-focused and demonstrating a positive attitude in all situations
Requirements
• Proven track record in installation, with more than 7 years' experience installing HVAC systems
• EPA Certification with knowledge of applicable installation and venting codes
• Commonwealth of Massachusetts Sheet Metal License
• Clean, safe driving record
• Multitasker who enjoys working in the field with diverse teams on varied projects
• Detail-oriented and highly organized with exceptional follow-through abilities
• Good presentation skills to convey confident and decisive messages
What We Offer
Rodenhiser Home Services Inc offers aggressive wages, 401(K), generous paid time off, holiday pay, bonuses, health, dental, life, and AD&D insurance, and short-term and long-term disability, all included in our comprehensive benefit package.
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