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Roofing Operations Manager

2 months ago

Wilmington, North Carolina, United States WxTite LLC Full time
Job Description

WxTite LLC is seeking a highly motivated Roofing Operations Manager who is interested in establishing a long-term career with a growing company and is ready to work in a fast-paced environment. We understand the value of our employees and offer competitive compensation packages, 401K plans, and comprehensive benefits. At WxTite LLC, you'll find room for advancement, and managers who appreciate your work efforts and reward you for your performance.

Safety and Productivity are key components of our organization's productivity and prosperity. We provide on-going education and OSHA Safety Training to ensure our employees are protected from workplace hazards and are given the knowledge and skills they need to work safely.

Key Responsibilities of the Roofing Operations Manager include:

  • Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met
  • Performing administrative tasks, such as managing and updating billing, processing material orders, and tracking relevant profit and loss reports
  • Maintaining service job boards and evaluating their efficiency
  • Resolving service problems and improving methods to increase productivity and customer service
  • Upholding customer service standards to ensure the company's high standards, efficiency, and productivity goals are met
  • Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, and tools
  • Managing all external service providers and reviewing yearly contracts as needed to maximize profitability
  • Monitoring top-tier customer problems to ensure a high level of response time and proper problem resolutions
  • Monitoring timecards and maintaining fair schedules while tracking the calendar for holidays and emergency changes

Requirements for the Roofing Operations Manager include:

  • A bachelor's degree in business, administration, or a related field or an equivalent amount of experience in the construction industry
  • Previous sales and management experience preferred
  • Excellent leadership, communication, sales, and customer service skills
  • OSHA 30 certification (preferred)
  • Working knowledge of Windows computers, essential programs, and performance metrics applications
  • Demonstrated ability and proven track record of effective marketing campaigns and employee management
  • A valid driver's license

Benefits of working at WxTite LLC include:

  • Competitive salary and excellent benefits
  • Parental leave
  • Tuition reimbursement
  • Health and wellness challenges and incentives
  • Generous paid time off and holidays
  • Flexible spending account
  • 401(k) with company match
  • Health (HSA & traditional), dental, vision, and life insurance
  • Long and short-term disability insurance

Equal Opportunity Employer

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