Reimbursement Support Specialist

1 week ago


Phoenix, Arizona, United States CVS Health Full time
About the Role

We are seeking a highly organized and detail-oriented Correspondence Coordinator to join our team at CVS Health. As a key member of our reimbursement support team, you will play a critical role in ensuring the timely and accurate processing of correspondence for Coram reimbursement, customer service, and provider relations.

In this role, you will be responsible for performing a variety of clerical functions, including indexing, sorting, and assigning incoming correspondence received from US bank lockboxes. You will also be responsible for the timely mailing of paper documents uploaded to a shared print folder and the proper handling of protected health information and other confidential material.

To be successful in this role, you will need to possess excellent communication and organizational skills, as well as the ability to work accurately and efficiently in a fast-paced environment. You will also need to be proficient in Microsoft Office, including Excel, Outlook, and Word.

Responsibilities
  • Process and mail correspondence in a timely and accurate manner
  • Index, sort, and assign incoming correspondence received from US bank lockboxes
  • Handle protected health information and other confidential material
  • Perform data entry and maintain records, including filing documents and updating financial records
  • Utilize Excel, Outlook, and Word to perform tasks
Requirements
  • High school diploma or equivalent required
  • 1+ years of experience in customer service, billing/collections, or a related field
  • Knowledge of healthcare billing, collections practices, and/or infusion services preferred
What We Offer

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as supplemental benefits, retail discounts, and paid time off. We also offer instructor-led training programs to set you up for success in this role.

As a CVS Health employee, you will have access to a range of benefits and perks, including a flexible work schedule, a comprehensive benefits package, and opportunities for professional growth and development.



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