Guest Services Specialist

3 weeks ago


Devils Lake, North Dakota, United States Devils Lake Cars Full time

About Us

Our Commitment

At Devils Lake Cars, we are dedicated to delivering exceptional guest experiences. We believe in creating a positive and welcoming environment for every team member and guest, ensuring that we deliver award-winning service and value.

We take pride in being a family-owned dealership since 1923. Our team members are critical to our success, and we reward individuals who work hard and stay motivated.

We offer a competitive compensation package, including benefits such as medical, dental, and vision plans, FSA and HSA options, and a 401k plan.

About the Job

The Guest Services Specialist will be responsible for handling customer inquiries, resolving issues, and providing excellent service. This role requires strong verbal and written communication skills, as well as tech-savviness and experience with scheduling systems and CRM software.

  • Starting relationships and opening dialogues with guests
  • Routing calls to the correct departments
  • Scheduling service appointments
  • Working in a fast-paced environment

This is a great opportunity to join a dynamic team and advance your career. We offer tuition reimbursement, additional training, and degrees at Work continuing education program.

Salary and Benefits
  • Salary: $55,000 - $70,000 per year
  • Benefits:
    • Medical, Dental, and Vision plans
    • FSA and HSA options available
    • 401k plan
    • PTO
    • Employer-paid Short-Term Disability and Life Insurance
    • FT Employee Discounts
    • Discounted gym membership
    • Access to mental health resources
    • Tuition reimbursement and additional training provided
    • Degrees at Work continuing education program


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