Front Desk Guest Services Associate
6 days ago
We are currently seeking a highly motivated Front Desk Guest Services Associate to join our team at Sleep Inn & Suites. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions between our guests and hotel staff.
Job Description:
- Provide warm and welcoming greetings to all guests upon arrival
- Respond promptly to guest inquiries, including questions about hotel services, room reservations, and local attractions
- Process payments, handle cash and credit transactions, and manage room assignments
- Maintain accurate records of guest interactions, including check-in and check-out times, room occupancy, and any issues or concerns
Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Basic math skills and accuracy with handling cash and credit transactions
- 1 year of experience in a similar role, preferably in the hospitality industry
About Us:
Sleep Inn & Suites is a dynamic hotel chain that prides itself on delivering exceptional guest experiences. Our team is passionate about creating memorable moments for every guest, and we're looking for like-minded individuals to join our team.
Compensation and Benefits:
The estimated annual salary for this position is $42,000 - $52,000, depending on experience. We also offer a range of benefits, including medical, dental, and vision coverage, as well as paid time off and opportunities for professional growth.
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