Dispensary Team Lead

1 month ago


Dracut, Massachusetts, United States Lazy River Products Full time
Dispensary Team Lead Job Description

Lazy River Products is seeking a highly skilled and experienced Dispensary Team Lead to join our team in East Dracut, MA. As a key member of our retail dispensary store, you will be responsible for leading and managing our retail staff and department, providing excellent customer service, and educating our customers about our products and industry.

Key Responsibilities:
  • Lead and manage the retail staff and department to ensure excellent customer service and sales performance.
  • Develop and implement sales strategies to drive revenue growth and customer engagement.
  • Train and educate staff on cannabis products, consumption methods, and industry knowledge.
  • Ensure compliance with security, inventory, and local and state regulations.
  • Manage cash handling procedures, inventory counts, and customer records.
Requirements:
  • At least 2 years of proven retail management or supervisory experience.
  • At least 5 years of proven customer relationship management experience (CRM software or equivalent retail supervisory experience).
  • Proficient with Microsoft Suites Apps including Outlook, Teams, and SharePoint.
  • Previous cannabis industry experience is preferred.
  • Experience with Leaf Logix, or other seed-to-sale POS preferred.
Benefits:
  • Paid time off (vacation, sick, and holidays).
  • Medical insurance (company contributes 50% to individual plans & 33% to all other plans).
  • Employee-paid dental and vision insurance.
  • Employer-paid basic life/AD&D.
  • 401k.
  • Generous employee discount.
Commitment to Diversity and Inclusion:

Lazy River Products is an at-will, equal opportunity/affirmative action employer who is committed to providing an inclusive and equitable work environment free from discrimination. We are proud to be an equal opportunity employer who does not discriminate against minorities, women, veterans, people with disabilities, people of all gender identities or sexual orientations.

We are committed to creating a workplace that is welcoming and inclusive for all employees, regardless of their background, culture, or identity. We believe that diversity and inclusion are essential to our success and are committed to fostering a workplace culture that values and respects the contributions of all employees.



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