Instrumentation Technical Expert

2 weeks ago


Shoreview, Minnesota, United States TSI Incorporated Full time

**Job Description:**


We're looking for a talented Technical Support Specialist to join our team at TSI Incorporated.


In this role, you will be responsible for providing exceptional technical support to customers worldwide.


Your Key Responsibilities Will Include:


  • Assisting customers with technical applications of TSI hardware and software.
  • Installing and supporting TSI firmware, software, hardware, and drivers.
  • Coordinating with departments to address and resolve customer issues.
  • Maintaining and improving product line knowledge base.
  • Determining product needs and offering replacement recommendations.
  • Preparing and editing sales and marketing tools and customer materials.

Required Skills and Qualifications:


  • Bachelor's degree in a technical field or equivalent experience.
  • A minimum of 1 year of experience in a technical or customer support role.
  • Prior experience with ERP systems and field service support is a plus.

Benefits:


  • A competitive salary range of $60,000 - $80,000 per annum.
  • A comprehensive benefits package, including medical insurance plans, 401K employer contribution, flexible spending account, and education assistance.
  • Ongoing employee development and growth opportunities within the company.
  • A collaborative and innovative work environment that encourages creativity and teamwork.


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