Assistant Branch Manager
1 month ago
Austin Telco Federal Credit Union is seeking a highly skilled and experienced Assistant Branch Manager to join our team. As a key member of our branch operations team, you will be responsible for providing exceptional customer service, leading a team of employees, and ensuring the smooth operation of our branch.
Key Responsibilities:- Lead and manage a team of employees to achieve exceptional customer service and sales goals.
- Provide accurate and timely information to members regarding their accounts and services.
- Open and close the branch, ensuring all security procedures are followed.
- Process transactions, including deposits, withdrawals, and loan applications.
- Assist members with account openings, closings, and changes.
- Collaborate with the branch manager to achieve business objectives and goals.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Monitor and maintain accurate records of branch operations and employee performance.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Two to three years of experience in a supervisory or management role in a financial institution.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and problem-solving skills.
- Competitive salary range: $45,000 - $65,000.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- 401(k) and pension plans.
- Tuition reimbursement and professional development opportunities.
- Business casual attire and a dynamic work environment.
Austin Telco Federal Credit Union is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees and applicants.
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Assistant Branch Manager
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