Front Office Coordinator

2 weeks ago


Cranberry, United States Crossroads Treatment Centers Full time
Job Title: Front Office Assistant

Crossroads Treatment Centers is an equal opportunity employer that values diversity and inclusivity. We are committed to creating a supportive environment for all employees and patients.

We are a leading provider of outpatient medication-assisted treatment (MAT) for opioid use disorder (OUD). Our team is dedicated to supporting patients' medical and personal recoveries from substance use disorder.

Responsibilities:
  • Provide excellent customer service to patients, including checking in, receiving payments, and assisting with daily operations.
  • Maintain a friendly and professional attitude towards patients, ensuring a "white glove" experience.
  • Guide new patients through the intake process, providing an exceptional experience.
  • Collect urine and saliva samples for patient drug screens as needed.
  • Maintain daily financial records and reports.
  • Coordinate with medical and clinical staff to coordinate intakes.
  • Provide clerical and logistical support.
  • Oversee patient accounts and financial responsibilities.
Requirements:
  • At least a High School Diploma or GED.
  • Customer service experience in a fast-paced environment is preferred.
  • Experience in healthcare, addiction medicine, or office administration is preferred.
  • Lived addiction experience is a plus.
Benefits:
  • Have a daily impact on many lives.
  • Excellent training for those new to the field.
  • Mileage reimbursement (if applicable).
  • Community events promoting belonging and education.
  • Opportunity to save lives every day.

We offer a comprehensive benefits package, including medical, dental, and vision insurance, PTO, 401K options, annual continuing education allowance, life insurance, short/long-term disability, paid maternity/paternity leave, mental health day, and Calm subscription for all employees.



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