Office Operations Manager

3 weeks ago

miami, United States Leeds Professional Resources Full time

Job Summary:

Leeds Professional Resources seeks an experienced Office Manager to oversee the day-to-day administrative operations of our law firm. This role involves managing office resources, supervising administrative staff, coordinating office activities, and supporting the firm's operational and business functions.

Key Responsibilities:

  • Manage daily office operations, including office supplies, equipment, and facilities to ensure a well-functioning work environment.
  • Coordinate maintenance, repairs, and upgrades to office infrastructure, including IT systems, furniture, and utilities.
  • Supervise and manage administrative staff, including legal secretaries, receptionists, and clerks, ensuring efficient workflow and task completion.
  • Provide direct administrative support to partners and attorneys, including calendar management, travel arrangements, and correspondence.
  • Ensure a high level of client service by managing front desk operations, including greeting clients, answering phones, and handling inquiries.
  • Oversee the scheduling and coordination of client meetings, conferences, and events.
  • Assist in managing the firm's budget, including monitoring expenses, processing invoices, and handling accounts payable.
  • Collaborate with the finance department to ensure accurate billing and timely collections.
  • Assist with recruitment, onboarding, and training of new staff, ensuring they are integrated into the firm's culture and operations.
  • Manage employee records, track attendance, and oversee employee benefits administration.
  • Ensure compliance with all legal and regulatory requirements, including maintaining client confidentiality and managing records according to firm policies.
  • Implement and monitor office policies and procedures to maintain a secure and compliant work environment.
  • Serve as the central point of contact for internal communications, ensuring that information is effectively disseminated across the firm.
  • Coordinate office meetings, including agenda preparation, minute-taking, and follow-up on action items.
  • Liaise with IT support to ensure the smooth operation of all technology systems, including case management software, document management systems, and communication tools.
  • Manage the implementation of new software and technology upgrades, providing training to staff as needed.
  • Manage relationships with office vendors and service providers, negotiating contracts, and ensuring the timely delivery of services.
  • Oversee the procurement of office supplies, equipment, and services, maintaining cost efficiency and quality.
  • Plan and organize firm events, including staff meetings, client events, and holiday parties.
  • Coordinate with external venues, caterers, and other service providers to ensure successful event execution.

Qualifications:

  • Education: Bachelor's degree in Business Administration, Office Management, or a related field. A background in legal studies or experience in a law firm is a plus.
  • Experience: 3-5 years of experience in office management, preferably in a legal or professional services environment.
  • Skills:
  • Strong organizational and time-management skills, with the ability to manage multiple tasks and deadlines.
  • Excellent interpersonal and communication skills, with the ability to interact professionally with clients, staff, and attorneys.
  • Proficiency in office software, including Microsoft Office Suite and legal case management software.
  • Strong problem-solving skills and attention to detail.
  • Ability to lead and manage a team effectively.
  • Knowledge of HR practices, financial management, and office administration.
  • Certifications: Certification in Office Management or Legal Administration is a plus.

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