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Customer Service Representative
4 weeks ago
Job Summary: We are seeking a highly organized and detail-oriented Customer Care Rep to support our energy efficiency programs. The ideal candidate will have excellent communication skills and be able to multitask in a fast-paced environment.
Key Responsibilities:
- Support program implementation through direct interaction with customers interested in energy efficiency services.
- Perform administrative tasks related to daily implementation and support of residential and commercial energy efficiency programs.
- Manage customer interactions, including call activity, internet activity, and tracking system lead processing.
- Aid in reporting and rebate processing for energy efficiency programs.
Requirements:
- Associate degree in business, marketing, or equivalent work experience.
- Five to six years of related experience required.
- Excellent problem-solving skills and ability to work well under pressure.
- Strong time-management skills and ability to multitask.
- Email marketing experience a plus.
About Yoh: Yoh is an Equal Opportunity Employer committed to diversity and inclusion. We offer a dynamic work environment and opportunities for career growth.