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Customer Service Representative

4 weeks ago


Berlin, Georgia, United States Yoh Full time

Job Summary: We are seeking a highly organized and detail-oriented Customer Care Rep to support our energy efficiency programs. The ideal candidate will have excellent communication skills and be able to multitask in a fast-paced environment.

Key Responsibilities:

  • Support program implementation through direct interaction with customers interested in energy efficiency services.
  • Perform administrative tasks related to daily implementation and support of residential and commercial energy efficiency programs.
  • Manage customer interactions, including call activity, internet activity, and tracking system lead processing.
  • Aid in reporting and rebate processing for energy efficiency programs.

Requirements:

  • Associate degree in business, marketing, or equivalent work experience.
  • Five to six years of related experience required.
  • Excellent problem-solving skills and ability to work well under pressure.
  • Strong time-management skills and ability to multitask.
  • Email marketing experience a plus.

About Yoh: Yoh is an Equal Opportunity Employer committed to diversity and inclusion. We offer a dynamic work environment and opportunities for career growth.