Sales Lead

2 weeks ago


Lynnwood, Washington, United States The J Group Full time
About the Role

We are seeking a highly motivated and experienced Sales Lead to join our team at J.Jill. As a Sales Lead, you will play a key role in driving sales and profitability goals by creating a positive and energetic store environment.

Key Responsibilities
  • Act as the sales floor leader and ensure a superior customer experience by motivating and coaching associates to achieve individual and store sales and productivity performance goals.
  • Identify and celebrate individual and team successes, and build customer loyalty by creating genuine connections with customers.
  • Work with customers to resolve merchandise and customer service issues timely and effectively, ensuring positive customer experience and continued customer loyalty.
  • Assist in training new associates, with particular focus on product and customer experience.
  • Ensure excellent visual standards are consistently maintained, and replenish the sales floor consistently to ensure all sizes and minimum standards are represented on the sales floor.
  • Participate in all operational areas and functions, including knowledge and implementation of all company policies and procedures, marketing, product replenishment, markdowns and promotions, store cleanliness and backroom organization.
Requirements
  • Leadership qualities, training and team building skills.
  • Excellent customer service skills with statistical track record in all areas of sales.
  • Strong style, merchandising and wardrobing skills.
  • Ability to clearly communicate goals and objectives to team.
  • Entrepreneurial and creative.
  • Treats everyone on the team with dignity and respect, and motivates through inspiring and encouraging leadership.
  • 2+ years Women's Specialty Retail experience required, 1+ years in a store supervisory position preferred.
  • Point of Sale and general Microsoft Office software experience.
  • Experience in relevant Human Resource processes.
About Us

J.Jill is a premier omnichannel retailer and nationally recognized women's apparel brand committed to delighting customers with great wear-now product. We offer a guiding customer experience through more than 280 stores nationwide and a robust e-commerce platform. We are headquartered outside Boston.

We are an equal opportunity employer and welcome applications from diverse candidates. We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.



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