Operations Leadership Specialist
5 days ago
Chick-fil-A Maple Grove is seeking a talented servant leader to join our leadership team. As an Operations Leadership role, you will be responsible for directing the operations of the restaurant and ensuring compliance with company standards.
Key Responsibilities:- Lead and support our mission and culture by fostering a positive work environment and promoting a culture of excellence.
- Develop and implement processes that drive efficiency, productivity, and business outcomes.
- Collaborate with team members to achieve operational goals and objectives.
- Ensure compliance with company policies and procedures.
- Manage cash accountability systems and maintain accurate records.
- Lead daily/weekly/monthly/quarterly cleaning checklists and ensure facility cleanliness.
- Participate in Safe Daily Criticals and ERQAs.
- Develop and implement training programs to enhance team member skills and knowledge.
- Conduct team member interviews and select talent.
- Write and administer team member reviews.
- Participate in community engagement events and promote the restaurant's brand.
- Strong leadership skills with the ability to lead and hold others accountable.
- Excellent communication, presentation, and interpersonal skills.
- Ability to analyze complex situations, identify root causes, and develop effective solutions.
- Strong understanding of KPIs and experience leveraging data to drive performance improvements.
- Entrepreneurial spirit and ability to think like an owner.
- Ability to work in a fast-paced, dynamic environment and adapt to changing business priorities.
- Competitive pay and benefits package.
- 401K and PTO.
- Medical, dental, and vision benefits.
- Opportunities for real advancement and professional growth.
- Scholarship opportunities through the Remarkable Futures program.
At Chick-fil-A Maple Grove, we value our team members and strive to create a nurturing environment where they can learn and grow. If you are a motivated and results-driven individual who is passionate about leading and developing others, we encourage you to apply for this exciting opportunity.
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Operations Leadership Manager
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