Personal Lines Account Manager

1 month ago

Iselin, New Jersey, United States World Insurance Associates, LLC. Full time
Job Description

At World Insurance Associates, we are seeking a highly skilled Personal Lines Account Manager to join our team. As a key member of our organization, you will be responsible for managing a high-volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time.

Key Responsibilities:

  • Effectively manage client relationships and grow client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication.
  • Handle renewals, service requests, claims, billing, and new policies with precision and attention to detail.
  • Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting, and procedures.
  • Review all applications, policies, endorsements, and audits for accuracy and completeness.
  • Complete loss/claim analysis and summaries to ensure timely and effective resolution.
  • Coordinate expiration lists with department managers to obtain renewal business information.

Requirements:

  • Bachelor's degree or equivalent work experience, preferred.
  • 3-7 years minimum Personal Lines Account Management experience required.
  • Property & Casualty License required.
  • Valid driver's license and insurance, required.
  • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and PowerPoint).
  • Applied/Epic or similar agency management software experience, preferred.
  • Able to work independently and enjoy a high degree of interaction with team members.
  • Self-motivated and driven, with a sense of urgency and ability to work with and meet deadlines.
  • Demonstrate effective written and verbal communication, including the ability to actively listen and problem-solve with minimal assistance.
  • The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information.
  • Ability to maintain a professional demeanor and positive attitude.

Equal Employment Opportunity:

At World Insurance Associates, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status.

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