Global Forwarding Account Manager
5 days ago
C.H. Robinson is seeking a highly skilled Global Forwarding Account Executive to join our team. In this role, you will be responsible for managing a portfolio of small-sized accounts within the office or broader C.H. Robinson portfolio of business.
Key Responsibilities:- Build credible and personalized relationships at multiple levels across functional departments within the customer supply chain.
- Leverage network subject matter experts (SMEs) to collaborate on the solution and pipeline development of product, mode, or service line opportunities.
- Conduct regular business reviews as needed by the account to uncover new opportunities for growth, increase sales, and retain and grow the business.
- Proactively manage customer pricing strategy by leveraging internal tech, tools, and SMEs.
- Expand market share by driving a qualification process with an active opportunity pipeline within a Customer Relationships Management (CRM) tool.
- Provide customers with timely and relevant updates on the market and C.H. Robinson.
- Act as an advocate for customers, internally conveying customer-specific needs across the organization to ensure proper alignment and prioritization of resources.
- Ensure customer performance expectations are met by collaborating with internal partners to identify and resolve issues in a timely manner.
- Review internal dashboards, financial results, volume, and service performance reports to create efficiencies and drive continuous improvement.
- High School Diploma or GED.
- Ability to travel 25-30%.
- Minimum 2 years of global forwarding operations experience.
- Bachelor's Degree from an accredited college or university.
- Passion for sales and building customer relationships.
- Attention to detail and strong analytical skills.
- Strong written, verbal, and presentation communication skills, including the ability to persuade, motivate, and influence others.
- Ability to define, develop, and document business processes and procedures.
- Driven, enthusiastic, persistent, confident, highly motivated, and results-focused.
- Values a diverse and inclusive work environment.
$44.62 - $USD
The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more details about the specific base pay for your location. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams. We are committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
C.H. Robinson offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with company matching. We also offer paid time off, paid holidays, and a charitable giving match program.
Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.
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