Business Systems Analyst 3
14 hours ago
MongoDB is seeking a highly skilled Business Systems Analyst to join our Core CRM Team. As a key member of our team, you will play a critical role in enhancing our Sales process for customers.
Responsibilities- Design and implement solutions to drive business processes in Salesforce that are secure and scalable.
- Bridge the gap between business needs and technical solutions.
- Create Technical User Stories with Acceptance Criteria.
- Facilitate workshops with stakeholders to drive out requirements.
- Maintain the backlog with support from the Product Manager.
- Coordinate and facilitate UAT, Showcases, and scrum ceremonies.
- Investigate production issues.
- Ability to work independently with limited supervision.
- Improve existing processes and share runbooks.
- Stakeholder Communication from all levels of the business.
- Create detailed documentation for both Technical and Business audiences.
- Over 5+ years of Business Analyst/Product Owner experience within an end-user or consultancy environment.
- 3+ years of Salesforce experience.
- Must have at least or equivalent experience in Salesforce Certified Administrator, Salesforce Certified Business Analyst, and Salesforce Sales Cloud Consultant.
- Strong understanding of Salesforce Architecture and best practices.
- Stakeholder management.
- Ability to translate business requirements into technical requirements.
- Analytical mindset.
- Deep understanding of Agile Methodologies.
- Knowledge of process mapping tools (Lucid Chart).
- Identifying risks and issues to the team to fix them in a timely manner.
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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