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Restaurant Operations Manager

2 months ago

Lowell, Massachusetts, United States Northeast Foods, LLC Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Northeast Foods, LLC. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a high-performing team.

Key Responsibilities
  • Team Leadership: Lead and motivate a team of restaurant staff to achieve exceptional customer service and sales results.
  • Operations Management: Oversee the day-to-day operations of the restaurant, including inventory management, scheduling, and staff training.
  • Customer Service: Ensure that every customer has an exceptional dining experience, responding promptly to customer complaints and feedback.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs.
  • Quality Control: Ensure that all food and beverages meet our high standards of quality and presentation.
  • Employee Development: Provide ongoing training and coaching to staff to improve their skills and performance.
  • Compliance: Ensure that all restaurant operations comply with company policies, procedures, and regulatory requirements.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Minimum of 1-2 years of supervisory experience in a fast-paced restaurant environment.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.