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Debt Recovery Specialist

2 months ago

Houston, Texas, United States D&A SERVICES, LLC Full time
Debt Collector - Bilingual (Spanish Speaking)

D&A Services, LLC is a leading financial services company that provides exceptional service to our clients and customers. With over a decade of experience, we pride ourselves on delivering results-driven solutions that drive financial recovery.

Job Summary:

We are seeking a highly motivated and bilingual Debt Recovery Specialist fluent in Spanish to join our team. As a Debt Recovery Specialist, you will be responsible for contacting individuals and businesses to collect outstanding debts and payment arrangements.

Key Responsibilities:
  • Contact debtors to collect overdue payments and negotiate repayment plans and settlements
  • Update account information and document all interactions
  • Follow company policies and procedures to ensure compliance with the Fair Debt Collection Practices Act (FDCPA)
  • Provide excellent customer service to assist clients in resolving their debts
Requirements:
  • Fluency in both English and Spanish
  • Proven experience as a Debt Recovery Specialist or in a similar role
  • Strong negotiation and communication skills
  • Ability to work in a fast-paced environment and meet targets
  • Knowledge of FDCPA regulations
  • Basic computer skills

We offer a competitive compensation package, including a base pay between $17.00 and $23.00 per hour, along with a benefits package that includes a 401(k) plan, BC/BS medical, dental, vision, and more. Our uncapped bonus structure rewards Debt Recovery Specialists for generating revenue, making it a great opportunity for top performers to excel.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information.