On-Site Specialist
5 days ago
Elwood Staffing is a leading provider of temporary staffing solutions, dedicated to helping businesses find the right talent to drive their success. Our team of experts is committed to delivering exceptional service and support to our clients and associates alike.
Job SummaryWe are seeking a highly motivated and organized On-Site Specialist to join our team. As an On-Site Specialist, you will be responsible for supporting the overall success and improvement of our client's On-Site program. This includes coaching, counseling, disciplining, and terminating associates when appropriate, as well as creating a strong bond with all temporary associates and reinforcing the employer-associate relationship.
Key Responsibilities- Develop a strong working relationship with the client's management team
- Build effective relationships with all stakeholders to anticipate future needs and recruit temporary resources to meet those needs
- Communicate effectively, both verbally and in writing, with all client personnel, temporary associates, and company personnel
- Regularly meet with the client's supervisory personnel to confirm their satisfaction with the associate performance and address concerns
- Collaborate with the branch team, regional, and corporate personnel to meet client performance expectations
- Assist with identifying and assigning temporary associates who meet the client's standards regarding job skills and level of ability
- Maintain regular contact with the current pool of temporary associates to clarify their availability for future assignments
- Respond to client and temporary associate concerns promptly; recommend and/or implement steps to resolve problems, prevent their reoccurrence, and document according to standard operating procedures
- Complete injury reports and assist injured workers in getting medical treatment following company policy and procedures
- Conduct new hire orientations to ensure all associates are aware of applicable company policies and safety issues before starting
- Maintain regular and balanced time with client supervisors, management, and on the production floor with associates
- Experience in a customer service role preferred
- Ability to work cross-functionally to proactively communicate and resolve issues with the highest sense of urgency
- Excellent computer skills including proficiency in Microsoft Office suite
- Strong verbal and written communication skills
Elwood Staffing offers a competitive salary, health, dental, and vision plan, prescription drug plan, life and supplemental life insurance, short and long-term disability, 401(k) plan with company contribution, telemedicine, employee assistance program, access to benefit advocates, discount tickets, travel, and shopping, Dell computer discount, Enterprise Rental Car discount, Chairman's Club, anniversary awards program, tuition reimbursement, $500 bonus paid for completion of approved Professional Certification, $500 Recruitment Incentive for Internal Careers, bereavement leave, paid time off, and paid holidays.
We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are organized and motivated, this On-Site Specialist position would be a great fit for you. Join our growing team today and discover why Elwood is one of the best to work for in the staffing industry.
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