On-Site Program Specialist

2 weeks ago


York, Pennsylvania, United States Elwood Staffing Full time
Job Overview

Elwood Staffing is seeking a highly motivated and organized On-Site Specialist to support the success of our clients' On-Site programs. As a key member of our team, you will be responsible for guiding the activities of temporary associates, ensuring job performance goals are met or exceeded, and fostering strong relationships with clients and stakeholders.

Key Responsibilities
  • Develop and maintain effective relationships with clients, temporary associates, and company personnel.
  • Communicate clearly and concisely with all stakeholders, both verbally and in writing.
  • Collaborate with the branch team, regional, and corporate personnel to meet client performance expectations.
  • Identify and assign temporary associates who meet client standards regarding job skills and level of ability.
  • Respond promptly to client and temporary associate concerns, recommending and implementing steps to resolve problems and prevent their reoccurrence.
  • Conduct new hire orientations to ensure all associates are aware of applicable company policies and safety issues before starting.
Requirements
  • Experience in a customer service role preferred.
  • Ability to work cross-functionally to proactively communicate and resolve issues with the highest sense of urgency.
  • Excellent computer skills, including proficiency in Microsoft Office suite.
  • Strong verbal and written communication skills.
What We Offer
  • Competitive salary.
  • Health, Dental, and Vision plan.
  • Prescription drug plan.
  • Life and Supplemental Life Insurance.
  • Short and Long-Term Disability.
  • 401K Plan with company contribution.
  • Telemedicine - Teledoc.
  • Employee Assistance Program.
  • Access to Benefit Advocates.
  • Discount tickets, travel, and shopping - Working Advantage.
  • Dell computer discount.
  • Enterprise Rental Car discount.
  • Chairman's Club.
  • Anniversary awards program.
  • Tuition reimbursement.
  • $500 bonus paid for completion of approved Professional Certification.
  • $500 Recruitment Incentive for Internal Careers.
  • Bereavement Leave.
  • Paid Time Off & Paid Holidays.
  • Progressive training and development.
  • Opportunities for advancement throughout our company.

Elwood Staffing is an Equal Opportunity Employer. We are committed to fostering a culture of integrity, winning, and achieving results, providing superior customer service, and helping others. If you are organized and motivated, this role would be a great fit for you. Discover why Elwood is one of the best to work for in the staffing industry.


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