Asset Protection Specialist
4 weeks ago
About the Role
As a Loss Prevention Service Specialist at Kohl's, you will play a vital role in protecting our store and its assets. You will engage with customers, promote excellent customer service, and work to prevent theft. Your presence will be highly visible, and you will spend most of your time at the store entrance and other key departments, raising awareness about shortage prevention among store associates.
Key Responsibilities
- Promote customer service by greeting and supporting customer needs
- Maintain a neat and clean store appearance at the entrance
- Conduct associate package checks
- Conduct regular building and physical security inspections to minimize exposure to loss
- Promote a safe environment for associates and customers and respond to emergencies
- Collaborate with other Loss Prevention associates to support CCTV surveillance
- Build partnerships with store and law enforcement
- Perform additional tasks as assigned
Requirements
- Strong communication and interpersonal skills
- Excellent collaboration skills
- High ethical standards and adherence to Kohl's policies and procedures
Preferred Qualifications
- Experience in a customer service environment
- Prior experience in retail loss prevention, security, or law enforcement
Kohls offers a range of benefits to associates, including WORK LIFE BALANCE, HEALTH & WELLNESS, SAVINGS & RETIREMENT BENEFITS, INSURANCE PROGRAMS, and LIFE EVENTS benefits.
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