Patient Service Coordinator

4 weeks ago


Stevensville, Maryland, United States Physical Rehabilitation Network Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at 360 Physical Therapy - Queen Creek, AZ.

About the Role:

The ideal candidate will have 1+ year of medical office administration experience and possess strong customer service and communication skills. They will be responsible for greeting patients, answering phone calls, scheduling appointments, and performing general administrative tasks.

Key Responsibilities:

  • Greet patients promptly and provide exceptional customer service
  • Answer incoming phone calls and respond to patient inquiries
  • Schedule patient appointments and manage patient records
  • Collect patient co-pays and reconcile payment reports
  • Perform general administrative tasks, including faxing and e-filing
  • Work collaboratively with other staff members to maintain a clean and organized work environment

Requirements:

  • 1+ year of medical office administration experience
  • Strong customer service and communication skills
  • Basic computer and software skills
  • Ability to multitask and work well under pressure
  • Attention to detail and ability to maintain confidentiality

Benefits:

  • 401(k) plan
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Equal Employment Opportunity:

Physical Rehabilitation Network is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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