Trust Services Administrator

2 months ago


Dallas, Texas, United States Security National Bank Full time
Job Overview

At Security National Bank, a family-owned institution with a rich history since 1964, we prioritize relationships and embrace the unique qualities of our team members. As we expand into new markets, we invite you to become a part of our growing family. We are a community bank providing a wide range of financial services including personal, business, and private banking, treasury management, wealth management, and mortgage solutions.

Position Summary

The Trust Services Administrator plays a crucial role in the management of personal trusts, tax-advantaged retirement accounts, and investment agency accounts, ensuring a superior client experience while adhering to regulatory standards. This role also focuses on client retention and the development of new business opportunities.

Key Responsibilities

  • Administration of Trusts and Accounts (45%)
    • Support the Trust Officer in managing personal trust accounts, estate processes, retirement plans, and investment agency accounts in accordance with legal documents and regulations.
    • Assist in preparing necessary documentation for new account setups and closures.
    • Help with asset valuation and inventory preparation for estates and irrevocable trusts.
    • Oversee the administration of simpler personal trusts and retirement accounts.
    • Contribute to resolving disputes for less complex accounts.
  • Client Retention Efforts (20%)
    • Engage with clients to facilitate the establishment of new accounts and maintain ongoing relationships.
    • Gather information for dispute resolution and performance reviews to enhance client satisfaction.
  • Compliance and Documentation (10%)
    • Assist in portfolio reviews to ensure compliance with asset allocation goals.
    • Work with the Trust Officer to maintain accurate documentation of client interactions and recommendations.
  • Administrative Oversight (10%)
    • Support compliance and administrative reviews to ensure accurate account management.
  • Marketing and Business Development (5%)
    • Help coordinate marketing initiatives and new business development projects.
  • Tax Reporting Support (5%)
    • Assist in gathering information for timely tax reporting and ensure proper follow-up.
  • Operational Understanding (5%)
    • Ensure timely delivery of trust and investment services while collaborating with operations staff.

Additional Duties

Perform other responsibilities as assigned to support the overall mission of the bank.

Qualifications

  • Minimum of 2-3 years of experience in trust administration, financial services, or a related field.
  • A high school diploma is required; equivalent education and experience will be considered.

Skills and Competencies

  • Strong understanding of trust accounting operations and regulations.
  • Excellent customer service and relationship management skills.
  • Detail-oriented with the ability to work independently and as part of a team.
  • Proficient in using computer software for documentation and reporting.

Security National Bank is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or veteran status in accordance with applicable laws.


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