Customer Service Sales Associate
2 weeks ago
Position:
Customer Sales & Service Representative I, Front Counter (Retail)
About Us:
Mediacom Communications has established a significant presence across the nation since its inception in 1995. With operations spanning 22 states and a dedicated workforce of over 4,000 individuals, our mission is to connect communities through innovative communication solutions.
Role Overview:
As a Customer Sales & Service Representative, you will play a vital role in enhancing customer experiences at our retail front counter. Your responsibilities will include:
1. **Engaging with Customers:** Provide exceptional service by addressing inquiries and assisting customers with their needs.
2. **Sales Support:** Promote and sell our products and services, ensuring customers are informed about the latest offerings.
3. **Problem Resolution:** Handle customer concerns with professionalism and efficiency, striving for satisfactory outcomes.
4. **Team Collaboration:** Work closely with colleagues to maintain a positive and productive work environment.
Qualifications:
Ideal candidates will possess strong communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced retail setting. We value individuals who are proactive and eager to contribute to our mission of delivering outstanding service.
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