Automotive Service Expert
2 weeks ago
At Sonic Automotive, part of a vast network of dealerships, we are dedicated to providing our team with the tools, resources, and environment necessary for professional growth. Our commitment extends beyond just selling vehicles; we prioritize your career development and future success.
Compensation: $20 - $50 per hour, depending on experience and certifications
Benefits include: Longevity bonuses, 401K with matching contributions, life, dental, and vision insurance, paid manufacturer training, and vacation accrual starting from day one. Enjoy 2 weeks of paid vacation after one year, 3 weeks after five years, and 4 weeks after ten years.
Key ResponsibilitiesThe Automotive Service Technician plays a crucial role in executing vehicle repairs and maintenance tasks as assigned, adhering to dealership and manufacturer standards. This position also involves supervising any apprentice technicians assigned to you.
Core Duties:
- Receive and review repair orders from the service dispatcher.
- Execute work as specified on repair orders efficiently and accurately, in line with dealership and factory guidelines.
- Diagnose the root cause of malfunctions and carry out necessary repairs.
- Coordinate with the parts department to procure required components.
- Tag and save parts for warranty jobs or upon customer request.
- Inspect vehicles to identify any additional safety or service needs.
- Promptly inform the service advisor if any additional work is unnecessary.
- Notify the service advisor immediately if repairs cannot be completed within the promised timeframe.
- Document all work performed thoroughly.
- Conduct road tests on vehicles when necessary or refer to the designated test technician, ensuring customer vehicles are not used for personal errands.
- Oversee the work of apprentice technicians as assigned.
- Participate in factory-sponsored training sessions.
- Stay updated on factory technical bulletins.
- Ensure that customer vehicles are maintained in a clean condition.
- Maintain a tidy shop area and account for all dealership-owned tools consistently.
- Comply with federal, state, and local regulations regarding hazardous waste disposal.
- Adhere to all company safety policies and procedures, reporting any accidents to a manager or supervisor immediately.
Requirements:
- Exceptional customer satisfaction index (CSI) is essential.
- ASE certification or equivalent manufacturer training.
- High school diploma or equivalent educational background.
- Valid driver's license with a clean driving record.
- Manual dexterity and good judgment are necessary.
- All applicants must be authorized to work in the USA.
- All applicants must perform their duties safely.
- All applicants must demonstrate the ability to pass pre-employment screenings, including background checks, motor vehicle records, drug tests, and valid driver license verification.
Your information will be kept confidential in accordance with EEO guidelines.
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