Bilingual Call Center Agent

1 week ago


Largo, Florida, United States ManpowerGroup Full time

Job Title: Bilingual Customer Service Specialist

Location: Largo, FL

Pay: $20.60/hour (weekly pay)

We are looking for a skilled Bilingual Customer Service Specialist to join our team in Largo, FL. As a specialist in this role, you will be responsible for answering incoming calls, investigating customer inquiries, and maintaining positive customer interactions.

The ideal candidate will have a high school diploma or equivalent, customer service experience, and bilingual Spanish language proficiency. Strong communication and problem-solving skills are essential for success in this role.

Benefits include a competitive salary, weekly pay, and a 3% match for 401(k). Our client offers a supportive work environment that promotes growth and development.

To succeed in this role, you must be able to:

  • Answer incoming calls and follow up on customer inquiries.
  • Investigate and respond to customer complaints related to shipments, products, and services.
  • Maintain positive customer interactions to ensure high retention.
  • Process phone and e-commerce orders, entering relevant data into the computer.

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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