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Mobile Equipment Service Specialist

2 months ago

Rochester, New York, United States ALTA Equipment Group Full time
Mobile Equipment Service Specialist

Join a leading equipment dealer in North America Are you an experienced Technician/Mechanic with a background in automotive, diesel, agricultural, material handling, lift truck, or heavy machinery repair? If so, we invite you to consider this opportunity.

Our Technicians are essential to our operations, and we equip them with the necessary tools and resources to thrive:
  • Company vehicle (parked at home daily)
  • Company fuel card and mobile phone
  • Paid time off
  • Paid holidays
  • Comprehensive benefits package provided by the local union
  • Competitive salary
  • $2,500 signing bonus
  • Salary range: $20 to $30 per hour, based on experience and qualifications.
We are currently seeking a full-time Forklift Field Service Technician / Mechanic. This position operates on a first shift schedule, Monday through Friday, and is hourly (not flat rate). Field Technicians are provided with a company service vehicle, which they can take home, along with a fuel card. The main responsibilities include:
  • Conducting preventative maintenance on customer forklifts and other material handling equipment
  • Diagnosing and repairing various types of customer equipment
  • Completing repair jobs efficiently and professionally
  • Delivering exceptional customer service
  • Managing workloads independently
  • Accurately completing and submitting all required documentation
  • Maintaining responsibility for the company vehicle and on-board parts inventory
  • Incorporating company principles into daily tasks
  • Performing additional duties as assigned
  • Ensuring consistent and reliable attendance, ready for work at the designated start time
We encourage our Technicians to engage in our in-house paid training program, enabling them to enhance their skills in diagnosis and troubleshooting, and advance their careers as Technicians.

Qualifications:
  • A minimum of two years of forklift repair experience is preferred, including military experience with relevant MOS or NEC codes
  • Field experience is highly desirable
  • Strong knowledge of electric and liquid propane units
  • Excellent mechanical skills
  • Must possess own tools
  • Clean driving record and valid driver's license required for company vehicle operation
  • Familiarity with computer programs such as HYPASS and Hyster TKC training software
  • Language Skills - Intermediate: Ability to read and interpret safety rules, operating instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to communicate effectively with customers and colleagues.
  • Mathematical Skills - Basic: Ability to perform basic arithmetic operations and apply them in practical situations.
  • Reasoning Ability - Intermediate: Ability to apply common sense to follow instructions and solve problems in standardized situations.
Physical Demands/Work Environment:
  • Regularly required to stand, walk, and use hands; frequently will talk/hear; occasionally will sit, climb, or balance, stoop, kneel, crouch, or crawl.
  • Vision: No special vision requirements.
  • Regularly lift up to 10 pounds; frequently lift 11 to 25 pounds; occasionally lift from 26 to 100 pounds or more.
  • Work Environment: Regularly work near moving mechanical parts; frequently exposed to fumes or airborne particles, outdoor weather conditions; occasionally work in wet or humid conditions, extreme temperatures, and risk of electrical shock.
At Alta Equipment Group, we prioritize our culture, focusing on the 3 P's of business: People, Process, and Product. By investing in our team and fostering a collaborative environment, we build lasting relationships with our customers.

If you are passionate about excellence and ready to make a meaningful impact within our organization, we would love to hear from you. Whether you are selling top-tier equipment or providing essential service, your skills are valuable to us.

We are committed to diversity and mutual respect, encouraging our employees to reach their full potential. Recognized as a "Top Workplace USA," our team across North America is dedicated to excellence.

Join us in this exciting journey