Customer Service Professional
6 days ago
We are seeking a highly motivated and detail-oriented Customer Service Professional to join our team as a Member Service Representative at MidSouth Community Federal Credit Union in Macon, GA.
The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong commitment to providing exceptional member service.
About the Role
As a Member Service Representative, you will be responsible for assisting members with their financial needs, resolving issues, and promoting credit union products and services. This is a full-time role requiring 40 hours of work per week, with occasional Saturdays.
You will work closely with the Branch Manager and other team members to ensure seamless daily operations, process transactions, and maintain accurate records.
Requirements
- 6-12 months of customer-facing experience in a financial institution or related field
- Ability to balance multiple priorities, handle cash transactions accurately, and maintain confidentiality
- High school diploma or equivalent required; prior experience preferred
Salary and Benefits
The estimated annual salary for this position is $38,000 - $45,000, depending on experience. Additional benefits include health insurance, retirement plan, and paid time off.
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