Financial Services Professional

4 days ago


Macon, Georgia, United States MidSouth Community Federal Credit Union Full time
Member Service Representative

We are seeking a highly skilled Financial Services Professional to join our team at MidSouth Community Federal Credit Union. As a Member Service Representative, you will be responsible for delivering exceptional member experiences by offering personalized financial products and services.

This role requires a unique blend of sales, service, and technical skills, as well as a deep understanding of consumer behavior and market trends. You will be working closely with internal stakeholders to identify opportunities for process improvements and cost reductions.

Key Responsibilities:
  • Develop and implement effective sales strategies to promote financial products and services to members.
  • Provide world-class service to members, responding promptly to their inquiries and resolving issues in a professional and courteous manner.
Requirements:
  • A high school diploma or equivalent is required; an associate's or bachelor's degree is preferred.
  • Minimum 1-2 years of experience in sales, customer service, or a related field.
  • Excellent communication, interpersonal, and problem-solving skills are essential for success in this role.
Salary and Benefits:

The estimated salary for this position is $52,500 - $72,000 per year, depending on location and experience. Our comprehensive benefits package includes a range of perks and rewards that support your overall well-being.



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