Customer Service Ambassador
1 week ago
At David's Bridal, we're seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and promoting our products and services.
Key Responsibilities:- Customer Service: Provide personalized attention to customers, addressing their needs and concerns in a friendly and professional manner.
- Product Knowledge: Stay up-to-date on our products, including wedding dresses, alterations, and accessories, to effectively recommend and promote them to customers.
- Inventory Management: Assist with inventory management, including processing orders, receiving shipments, and maintaining a high standard of quality control.
- Cash Wrap and Sales: Process transactions accurately, handle cash and credit transactions, and maintain a high level of sales performance.
- Team Collaboration: Work closely with colleagues to achieve sales goals, provide support during peak periods, and maintain a positive and inclusive store environment.
- Education: High school diploma or equivalent required; 1-2 years of prior retail experience in an apparel or service environment preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong commitment to customer satisfaction.
- Competitive Pay: Earn a competitive hourly rate, with opportunities for advancement and professional growth.
- Team Bonus: Participate in a team-based bonus program, rewarding your contributions to store success.
- Benefits Package: Enjoy a comprehensive benefits package, including vision care, supplemental insurances, and a 401(k) program.
At David's Bridal, we're dedicated to creating a workplace that values diversity, equity, and inclusion. We're committed to building a team that reflects the diversity of our customers and communities. If you're passionate about delivering exceptional customer service and promoting our products and services, we encourage you to apply for this exciting opportunity.
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