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Service Technician

2 months ago

Raleigh, North Carolina, United States Primo Water Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Service Technician to join our team at Primo Water. As a Service Technician, you will be responsible for performing maintenance, repairs, and lab sampling on water vending machines to ensure they are functioning at optimal levels.

Key Responsibilities:

  • Perform routine maintenance and repairs on water vending machines to prevent downtime and ensure customer satisfaction.
  • Conduct lab sampling and testing to ensure the quality of water dispensed from our machines.
  • Respond to service calls in a timely and professional manner, providing accurate and efficient solutions to customers.
  • Identify opportunities to minimize machine downtime and implement proactive measures to prevent future issues.
  • Nurture quality relationships with existing and potential new customers, providing exceptional customer service and support.

Requirements:

  • High school diploma or equivalent required; technical degree or certification preferred.
  • Minimum 2 years of experience in a maintenance or repair role, preferably in a field service environment.
  • Strong problem-solving and analytical skills, with the ability to troubleshoot complex issues.
  • Excellent communication and customer service skills, with the ability to work effectively with customers and colleagues.
  • Ability to work independently and as part of a team, with a strong focus on safety and quality.