Wireless Solutions Specialist

4 weeks ago

National City, California, United States ASI, inc Full time
Job Overview

We are committed to connecting our customers with the latest technology and wireless products on the market. To achieve this, we have partnered with the nation's leading provider of Internet and wireless services. Our goal is to ensure our community has consistent and reliable connectivity for work, leisure, and everything in between.

As a Wireless Solutions Specialist, you will play a crucial role in our initiative by meeting with customers directly and finding the best solutions to their telecommunications needs. If you are passionate about technology and delivering exceptional customer service, we encourage you to apply.

Daily Responsibilities

  • Initiate contact with potential, current, and former customers to provide a comprehensive understanding of our clients' wireless products and services
  • Stay up-to-date on any promotions or discounts being offered by our client and upsell services when appropriate
  • Maintain and organize sales contracts and other confidential customer information in our POS system
  • Follow compliance guidelines as outlined by our clients and represent the brand in a professional manner at all times
  • Collaborate with fellow team members to track customer engagement trends and campaign data
  • Confidently answer any customer questions and overturn objections when necessary

Why Work With Us?

The success of our team members is our top priority. We offer in-house training to all of our new Wireless Solutions Specialists, providing a comprehensive understanding of our business operations and a platform for advancement within our company. We are committed to equipping each team member with the skills and knowledge to grow.

We provide full training for our Wireless Solutions Specialists, so no experience is necessary to apply. You simply bring the desire to learn, and we do the rest.

Desired Skills and Qualifications

  • Prior experience in sales, customer service, retail, or a related field is preferred
  • Excellent written and verbal communications skills to interact effectively with customers, clients, and teammates
  • Professional demeanor and the ability to foster positive relationships with customers and team members
  • Ability to identify customer needs and offer appropriate solutions
  • Quickly learn and adapt to new wireless products and services
  • Work collaboratively within a fast-paced team environment
  • High school diploma or equivalent

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