Customer Service Team Leader
2 weeks ago
Exciting Opportunity:
We are seeking a skilled and enthusiastic individual to take on the role of Customer Service Shift Lead. In this position, you will collaborate closely with our team lead, addressing customer inquiries and resolving complaints while mentoring our customer care staff. You will also oversee scheduling, facilitate the onboarding of new team members, and ensure efficient operations within the team. If you possess excellent communication abilities, a customer-centric approach, and thrive in a dynamic environment, we would like to hear from you.
Key Responsibilities:
- Provide leadership in a customer service capacity
- Fluency in Dutch and English is essential
- Demonstrate strong analytical and problem-solving capabilities
- Willingness to work on weekends as needed
- Availability for a minimum of 32 hours weekly
What We Offer:
- Attractive salary and comprehensive benefits
- Opportunities for professional advancement within the organization
- Options for remote work
- A vibrant and supportive team culture
- Employee discounts on company offerings
About Goflink:
Goflink is an innovative company specializing in rapid grocery delivery via e-bikes. Our unique business model and dedication to customer satisfaction distinguish us in the marketplace. Become part of a team that values your input and provides a fulfilling career trajectory.
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