Strategic Client Solutions Expert
5 days ago
LogiNext is seeking a Strategic Client Solutions Expert to drive growth and revenue through strategic account management. As a key member of our business development team, you will be responsible for providing exceptional client service to a large number of client accounts and developing a trusted advisory relationship with key accounts, customer stakeholders, and executive sponsors.
About the Company:
LogiNext is a leading provider of innovative logistics solutions, offering exciting opportunities for growth and leadership. We are committed to delivering exceptional results to our clients and are seeking a highly skilled Strategic Client Solutions Expert to join our team.
Key Responsibilities:
* Drive growth and revenue through strategic account management
* Provide exceptional client service to a large number of client accounts
* Develop a trusted advisory relationship with key accounts, customer stakeholders, and executive sponsors
* Mine existing accounts for new business possibilities and utilize available resources to drive account retention and growth
* Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
* Work cross-functionally with business development, marketing, technology, and finance teams to ensure timely and successful delivery of solutions according to customer needs and objectives
* Analyze latest marketing trends using CRM and analytics tools and tracking competitors' activities and providing valuable inputs for fine-tuning marketing strategies
Requirements:
* Bachelor's degree or higher in technology or related field from top-tier engineering school
* 10+ years of experience in enterprise account management or business development in a SaaS company
* Ability to provide client service to a large number of client accounts with passion, strong initiatives, and positive attitude
* Advanced skill-set for driving system integrations, gathering requirements, writing SOWs, documenting RFI/RFPs, and cross-functional project management
* Excellent written and verbal communication skills and ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments
* Consultative sales background or experience as a solutions engineer is a plus
* Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is a plus
* Strong organizational skills, judgment, and decision-making skills, and ability to work under continual deadline pressure
Estimated Salary:
$190,000 per annum, based on industry standards and experience.
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