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Service Operations Representative
2 months ago
Customer Service Representative
About the Position
We are seeking candidates with up to 3 years of relevant experience in customer service.
Key qualifications include:
- Outstanding communication and interpersonal abilities.
- Proficiency in English is advantageous.
- Strong computer skills, particularly with Microsoft applications.
- Exceptional collaboration, communication, and persuasion skills.
- Flexibility to work various shifts.
Responsibilities
Your role will involve:
- Handling a high volume of incoming and outgoing calls efficiently.
- Adhering to communication protocols for diverse topics.
- Addressing and resolving customer inquiries and complaints.
- Identifying issues and escalating them to management as necessary.
