Digital Product Manager
3 days ago
Job Summary:
Direct Supply is seeking a highly skilled Digital Product Manager to lead the development and execution of our AI and eCommerce platforms. As a key member of our team, you will be responsible for shaping the vision and roadmap for our digital products, driving revenue growth, and enhancing customer experiences.
Key Responsibilities:
- Develop and execute a comprehensive product roadmap that aligns with business objectives
- Collaborate with cross-functional teams to design and deliver high-quality digital products
- Conduct customer research to inform product decisions and drive user adoption
- Monitor key user metrics and implement targeted improvements to enhance customer experiences
- Partner with Sales and GTM teams to optimize customer transitions to digital channels
- Develop strategies for personalized customer experiences and drive business growth
- Align product roadmaps across DS platforms for greater collaboration and impact
- Measure success against KPIs and refine the platform to enhance customer experiences
Requirements:
- Bachelor's degree
- 5+ years of experience as a Product Manager delivering eCommerce or technology products
- Strong analytics skills with experience using KPIs and analytics software
- Experience collecting customer feedback through UX research and digital analytics
About Direct Supply:
Direct Supply is a leading provider of healthcare technology solutions, dedicated to improving the lives of millions of seniors and those who care for them. We offer a generous benefit package and a dynamic work environment that fosters innovation and collaboration.
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