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Assistant Store Manager

2 months ago


Fort Lee, New Jersey, United States Extra Space Storage Full time
Assistant Store Manager

As a key member of our team, you will have the opportunity to work in a dynamic and fast-paced environment with a diverse group of colleagues. We offer a competitive compensation package, a great work-life balance, and opportunities for career growth and development.

  • Will work between multiple stores in the district, providing excellent customer service and ensuring a seamless experience for our customers.
  • Bilingual Spanish preferred, but not required.

Extra Space Storage is the largest self-storage company in the United States, with over 3,600 stores nationwide. We are committed to providing our customers with a safe and secure storage experience, and we are looking for employees who share our values and are passionate about delivering exceptional customer service.

Benefits We Offer
  • A work-life balance that allows you to work 5 days a week and be off work by 6pm, with opportunities for overtime and bonuses.
  • Outstanding company culture with growth opportunities throughout the U.S., including training and development programs.
  • Competitive starting pay, plus monthly bonus opportunities based on performance.
  • Paid Time Off accrued throughout the year, increasing with years of service.
  • Generous 401(k) match with Traditional and/or ROTH choices.
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
  • EXTRA Healthy Wellness Program with rewards towards your medical premium.
  • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
Your Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Meet sales goals through unit rentals, unit insurance, and moving supplies, while maintaining a high level of customer satisfaction.
  • Guide new customers through rental processes and agreements, ensuring a smooth and efficient experience.
  • Maintain facilities, including sweeping, mopping, changing light bulbs, and performing other tasks as needed.
  • Work independently on daily tasks, as well as cooperate with team members to achieve common goals.
  • May be required to run errands for the facility and travel to other store locations, as needed.
Your Qualifications
  • 1+ year of customer-facing employment experience, with a strong track record of providing excellent customer service.
  • Strong computer skills, including proficiency in Microsoft Office and other software applications.
  • Current, valid driver's license with access to a reliable personal vehicle (except in NYC).
  • High school diploma or GED equivalent, with a strong focus on customer service and sales.