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Assistant Store Manager
2 months ago
As a key member of our team, you will have the opportunity to work in a dynamic and fast-paced environment with a diverse group of colleagues. We offer a competitive compensation package, a great work-life balance, and opportunities for career growth and development.
- Will work between multiple stores in the district, providing excellent customer service and ensuring a seamless experience for our customers.
- Bilingual Spanish preferred, but not required.
Extra Space Storage is the largest self-storage company in the United States, with over 3,600 stores nationwide. We are committed to providing our customers with a safe and secure storage experience, and we are looking for employees who share our values and are passionate about delivering exceptional customer service.
Benefits We Offer- A work-life balance that allows you to work 5 days a week and be off work by 6pm, with opportunities for overtime and bonuses.
- Outstanding company culture with growth opportunities throughout the U.S., including training and development programs.
- Competitive starting pay, plus monthly bonus opportunities based on performance.
- Paid Time Off accrued throughout the year, increasing with years of service.
- Generous 401(k) match with Traditional and/or ROTH choices.
- Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
- EXTRA Healthy Wellness Program with rewards towards your medical premium.
- BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Meet sales goals through unit rentals, unit insurance, and moving supplies, while maintaining a high level of customer satisfaction.
- Guide new customers through rental processes and agreements, ensuring a smooth and efficient experience.
- Maintain facilities, including sweeping, mopping, changing light bulbs, and performing other tasks as needed.
- Work independently on daily tasks, as well as cooperate with team members to achieve common goals.
- May be required to run errands for the facility and travel to other store locations, as needed.
- 1+ year of customer-facing employment experience, with a strong track record of providing excellent customer service.
- Strong computer skills, including proficiency in Microsoft Office and other software applications.
- Current, valid driver's license with access to a reliable personal vehicle (except in NYC).
- High school diploma or GED equivalent, with a strong focus on customer service and sales.