Housekeeping Associate

3 weeks ago


Laurel, Montana, United States Hyatt House Mount Laurel Full time
Job Title: Room Attendant

Job Summary:

The Room Attendant is a key member of our housekeeping team, responsible for ensuring the cleanliness and comfort of our guest rooms. As a Room Attendant, you will be responsible for maintaining high standards of cleanliness and providing exceptional service to our guests.

Responsibilities:

  • Cleaning and Maintenance: Thoroughly clean guest rooms, including dusting, vacuuming, and sanitizing surfaces and fixtures.
  • Pre-Cleaning Duties: Complete all pre-cleaning duties, including setting up housekeeping carts, restocking supplies, and replenishing linen.
  • Trash and Linen Removal: Remove all trash and dirty linen from guest rooms and hallways.
  • Public Area Maintenance: Keep all hallways, public areas, and closets clean, neat, and vacuumed.
  • Lost and Found: Handle items for Lost and Found according to company standards.
  • Guest Satisfaction: Ensure overall guest satisfaction by providing attentive, courteous, and efficient service.

Requirements:

  • Physical Demands: Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Communication Skills: Ability to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.


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