Sales Lead
3 weeks ago
We are seeking a highly motivated and customer-focused Sales Lead to join our team. As a Sales Lead, you will play a key role in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations.
Key Responsibilities
- Establish and communicate clear expectations, holding store team and yourself accountable for achieving all brand, performance, and behavior standards.
- Perform and oversee basic operational activities such as opening and closing duties, and merchandise flow processes.
- Supervise associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilize weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintain knowledge of current sales and promotions; present and display merchandise in accordance with current promotions and standards.
- Maintain standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
- Develop a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meet personal sales goals.
- Train and coach to ensure selling team is fluent in all aspects of product knowledge on line and in store.
- Train, coach and assist with locate fulfillment and selling.
- High school diploma or equivalent
- 1+ year retail or sales management experience preferred
- Must be 18 years of age or older
- Excellent communication, verbal and written skills
- Excellent customer service skills
- Able to learn or adapt to technology provided by the company
- Knowledge of administrative aspects of store operations
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Able to communicate with customers
- Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
- Constant Walking/Standing % of 8-hour shift
- Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
- Frequent Climbing- 34%-66% of 8-hour shift
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